Normalis

Website Policy

Cookie Policy

Last Updated: 28 March 2026

This Cookie Policy explains how Normalis uses cookies and similar tracking technologies on our website. We aim to be clear about what cookies we use, why we use them, and how you can manage your preferences. If you have any questions, please contact us at [email protected].

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function properly and to provide information to site operators.

Cookies do not typically contain information that directly identifies you as an individual. However, personal data that we store about you may be linked to information stored in and obtained from cookies.

When you first visit our website, you are presented with a notice asking for your consent to non-essential cookies. You can update your preferences at any time using the controls on this page.

Cookies We Use

Essential Cookies

Always Active

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as filling in a form or navigating between pages. You can set your browser to block these cookies, but some parts of the site may not function as a result.

Examples: Session management, security, cookie consent record

Duration: Session or up to 12 months

Provider: Normalis (first-party)

Analytics Cookies

These cookies allow us to understand how visitors interact with our website — which pages are most visited, where visitors come from, and how they navigate through the site. The data collected is aggregated and anonymous. This information helps us improve how our website works.

Examples: Google Analytics (page views, session duration, referral source)

Duration: Up to 24 months

Provider: Google LLC (third-party)

Marketing Cookies

These cookies are used to track visitors across websites with the aim of displaying advertising that is relevant and engaging. They may be set by us or by third-party advertising partners. If you choose not to accept these, you may still see advertisements but they will be less tailored to your interests.

Examples: Google Ads conversion tracking, Facebook Pixel, Bing Ads

Duration: Up to 90 days

Provider: Google LLC, Meta Platforms, Microsoft (third-party)

Preference Cookies

These cookies enable the website to remember your preferences and settings, such as your region, language, or display choices. Without these cookies, certain personalisation features may not be available on return visits.

Examples: Language setting, display preferences, form field recall

Duration: Up to 12 months

Provider: Normalis (first-party)

Third-Party Cookies

Some cookies on our website are set by third-party services we use to understand usage, run advertising, and improve performance. These providers have their own privacy and cookie policies, which we encourage you to review:

  • Google Analytics & Google Ads — Google LLC. Cookie duration: up to 24 months.
  • Facebook (Meta) Pixel — Meta Platforms, Inc. Cookie duration: up to 90 days.
  • Microsoft Bing Ads — Microsoft Corporation. Cookie duration: up to 180 days.

We do not have direct control over the cookies set by these third parties. Please refer to their respective privacy policies for further information on how they handle your data.

Cookie Duration

Cookies vary in how long they remain on your device:

  • Session Cookies — These are temporary cookies that expire when you close your browser. They are used to maintain continuity during your visit.
  • Persistent Cookies — These remain on your device for a defined period (such as 90 days or 24 months) or until you delete them. They are used for analytics, marketing, and preference settings.

The specific duration for each cookie category is outlined in the section above.

Managing Cookies in Your Browser

You can control and delete cookies through your browser settings. Note that blocking all cookies may affect your experience on this and other websites.

Google Chrome
  1. Open Chrome and click the three dots in the top-right corner
  2. Select Settings, then Privacy and security
  3. Click Cookies and other site data
  4. Choose your preferred setting or click See all cookies and site data to remove specific cookies
Mozilla Firefox
  1. Click the menu button (three horizontal lines) and select Settings
  2. Go to Privacy & Security
  3. Under Cookies and Site Data, click Manage Data
  4. Search for sites or click Remove All to clear all cookies
Apple Safari
  1. Open Safari and click Safari in the menu bar, then Preferences
  2. Click the Privacy tab
  3. Click Manage Website Data to view and remove specific site cookies
  4. To block all cookies, check Block all cookies (this may affect functionality)
Microsoft Edge
  1. Click the three dots in the top-right corner and select Settings
  2. Go to Cookies and site permissions
  3. Click Manage and delete cookies and site data
  4. Use the search to find specific site cookies, or click See all cookies

For mobile browsers, consult the privacy or settings section of your browser app. Steps may vary by device and browser version.

Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have certain rights regarding your personal data, including data associated with cookies:

  • Right to withdraw consent — You may withdraw your consent to non-essential cookies at any time using the controls on this page or through your browser settings.
  • Right to access — You may request information about the personal data we hold in connection with your use of our website.
  • Right to correction — You may request that we correct any inaccurate data we hold about you.
  • Impact of disabling cookies — Disabling non-essential cookies will not prevent you from accessing our website, but some features (such as analytics tracking or ad personalisation) will no longer function.

For questions about your data rights, please contact [email protected].

Contact Us

If you have questions or concerns about this Cookie Policy, please reach out to us:

Normalis

25 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia

[email protected]

+60 3-6184 3972

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